Clarity in a time of crisis

COVID-19 Webinar Series

Miles is coordinating and curating the latest research and updates from industry leaders related to COVID-19 and the tourism industry in an effort to bring you thoughtful and fact-based insights and recommendations. Through this webinar series, we will spotlight industry leading research and data providers as well as DMOs and travel experts from around the globe in search of answers to timely, critical questions. 

In each webinar, we will focus on:

  • Insights: Where are we now? Providing context and clarity on the current situation.
  • Action: What opportunities exist today? Helping you develop a response plan and prioritize next steps. 
  • Timing: When will there be (the next) opportunity? Understanding the timeline for recovery in each market – locals, domestic & international.



The Value of DMOs – Best Practices for Official DMO Websites & Visitor Guides During the COVID-19 Crisis

Thursday, February 25, 3pm ET

Destination Analysts and Miles Partnership teamed up in 2020 to work on two of the largest ever studies into the reach, impact and influence of official DMO websites and visitor guides. This webinar will summarize invaluable insights and takeaways from these two studies that ran from early 2020 through the COVID-19 crisis. Learn how these official channels are essential to your crisis communication and about the visitor guide and website content types, features, functionality that will help drive the recovery in your destination. Join us for this essential research update for insights to guide your DMO website and visitor guide planning for 2021/2022 and through the recovery from COVID-19.


The CVB and the Future of the Meetings Industry

Presented by Destinations International, Destination Analysts, Digital Edge and Miles, this webinar provides an overview of the most significant and drastic changes meeting planners anticipate for the industry in the next few years, the role of destination marketing organizations in the meeting planning process and the most important information to put in destination ads. Don’t miss out on this opportunity to understand how to market to meeting planners right now and learn practical ways to apply these tactics to your meetings marketing strategy.

The State of the American Traveler: Destinations Edition

“The State of the American Traveler: Destinations Edition,” examined how American travelers are thinking about where, when and how to travel. The webinar featured findings from Destination Analysts’ latest research in addition to an insightful discussion with Jillian Simpson, Vice President of Alaska Tourism Industry Association and Lynn Bruni-Perkins, VP of Global Marketing Communications with San Francisco Travel, about their destinations, current priorities and hopes for the return of travel.

The Years Ahead: A Look at the Future of Tourism

December 8, 2020

The State of the American Traveler: Locals Edition

November 19, 2020

Funding For Tomorrow

November 10, 2020

Funding Futures: Dedicated Funding & TIFs

November 3, 2020

Edition 10: Fall Travel Outlook and European Insights

October 13, 2020

Funding Futures: Building Reserves & STRs

September 17, 2020

Funding Futures: Canadian Edition

September 17, 2020

U.S. Road Trips Reinvented

September 15, 2020 


The State of the American Traveler

Technology & Traveler Segments 
September 2, 2020

Funding Futures Research Findings

August 20, 2020

Edition 9: Luxury Travel & Summer Travel Outlook

August 4, 2020

Edition 8: Travel Sentiment & Iceland's Recovery

June 23, 2020

Restart and Recovery Toolkit with TTRA

June 23, 2020

Reimagining Major Travel Experiences

June 4, 2020

Edition 7: Arrivalist and Hamiliton & Waikato Tourism

May 19, 2020

Edition 6: Industry Experts on Past Crises

May 12, 2020

Edition 5: Helsinki Marketing & Longwoods International

May 5, 2020

Edition 4: Phocuswright & Travel Michigan

April 28, 2020

Special Edition Earth Day Webinar

April 21, 2020

Edition 2: UberMedia & Chattanooga Tourism Co.

April 14, 2020

Edition 1: U.S. Travel Sentiment Research & Insights from Ireland

April 7, 2020

Industry Webinars

See our curated list of upcoming and past tourism industry webinars with links to register or view recorded sessions.