Clarity in a time of crisis

COVID-19 Webinar Series

Miles is coordinating and curating the latest research and updates from industry leaders related to COVID-19 and the tourism industry in an effort to bring you thoughtful and fact-based insights and recommendations. Through this webinar series, we will spotlight industry leading research and data providers as well as DMOs and travel experts from around the globe in search of answers to timely, critical questions. 

In each webinar, we will focus on:

  • Insights: Where are we now? Providing context and clarity on the current situation.
  • Action: What opportunities exist today? Helping you develop a response plan and prioritize next steps. 
  • Timing: When will there be (the next) opportunity? Understanding the timeline for recovery in each market – locals, domestic & international.



The Years Ahead: A Post-Pandemic Look at the Future of Tourism

Tuesday, December 8, 1pm ET

For the last five years, Phocuswright and Miles Partnership have teamed up to offer a widely popular webinar of insights, analysis and predictions for how tourism, especially online travel, is changing, and the challenges and opportunities this presents. In 2020, the leading analysts from Phocuswright will assess the future of tourism after COVID-19 and what a post-pandemic visitor industry might look like. What are the major short term, longer term and permanent shifts that will change tourism? With commentary and case studies from Miles, join us for this essential webinar for your destination or organization’s recovery planning for 2021 and beyond.


Funding For Tomorrow: A Transatlantic Look at Tourism Funding Insights & Options for North American and European DMOs

Tuesday, November 10, 11am ET

Two major studies on the future of tourism taxes and other funding sources have recently been completed and offer invaluable insights and recommendations for fresh thinking in tourism taxes and funding options for DMOs. “Funding Futures” was a major North American study that was completed in parallel with the comprehensive European study, “Tourism Taxes by Design.” Both studies include an exhaustive analysis of current and potential new funding sources in addition to results from major surveys of more than 180 DMOs across North America and Europe.

This webinar shared insights from these two studies and featured a panel discussion from four leading North American and European DMO leaders on the implications, options and priorities in funding coming out of the COVID-19 crisis.

Funding Futures: Dedicated Funding & TIFs

November 3, 2020

Edition 10: Fall Travel Outlook and Insights from Europe

October 13, 2020

Funding Futures: Building Reserves & Short-Term Rental

September 17, 2020

Funding Futures: Canadian Edition

September 17, 2020

U.S. Road Trips Reinvented

September 15, 2020 


The State of the American Traveler

Technology & Traveler Segments 
September 2, 2020

Funding Futures Research Findings

August 20, 2020

Edition 9: Global Luxury Travel & Summer Travel Outlook

August 4, 2020

Edition 8: Travel Sentiment & Iceland's Recovery

June 23, 2020

Restart and Recovery Toolkit with TTRA

June 23, 2020

Reimagining Major Travel Experiences

June 4, 2020

Edition 7: Arrivalist and Hamiliton & Waikato Tourism

May 19, 2020

Edition 6: Industry Experts on Past Crises

May 12, 2020

Edition 5: Helsinki Marketing & Longwoods International

May 5, 2020

Edition 4: Phocuswright & Travel Michigan

April 28, 2020

Special Edition Earth Day Webinar

April 21, 2020

Edition 2: UberMedia & Chattanooga Tourism Co.

April 14, 2020

Edition 1: U.S. Travel Sentiment Research & Insights from Ireland

April 7, 2020

Industry Webinars

See our curated list of upcoming and past tourism industry webinars with links to register or view recorded sessions.